CAOS Conflict Management provides mediation in London for a wide range of types of dispute including:(Click on the links to find out more about each type of mediation service area in a new webpage)
CAOS provides mediation in London for many different clients, particularly universities and local authorities and other public sector organisations, but also families, community groups, charities and businesses.
We provide a confidential, impartial mediation service where discretion is assured. Our mediators are all highly experienced in providing the mediation process in a range of different types of dispute or difficulty.
The mediation process does not involve spending time seeking to establish blame, or even ‘the truth’.
Its focus is on resolution and helping participants create a better way forward, after reflecting on what has not worked in the past.
The Mediator will meet each partly separately in an 'Initial Mediation Meeting' which will last between 1-1½ hours.
At this meeting the Mediator will do the following:
If those involved in the situation do wish to meet for a Joint Mediation Meeting this is arranged at a neutral venue and lasts 2-3 hours. At this meeting, there will be 'uninterrupted time' where each participant will be given an opportunity to say all that they wish to about the situation and the things they find difficult about it. This will then be summarised back to them to ensure they are clear they have said all that they wish to, or to change anything.
Once this opportunity has been given to all participants the meeting moves into the main discussion where the Mediator will support the discussion in being effective and creative, but the focus will be to support the participants in having their own conversation rather than to 'lead' it or direct it in any manner.
The purpose of mediation is essentially to make itself unnecessary so that participants can re-establish or newly establish their capacity to create their own answers to their situation and to overcome the difficulties that have prevented that from happening in the past.
A second meeting is also sometimes requested by the participants.
CAOS has been providing mediation in London since it was established in 2011 but our mediators have been practising for many years before that. Alan Sharland, Director of CAOS Conflict Management became a Mediator in 1994 and has been practising continuously since that time.
For more information about Alan, please visit this page.
Mediation Clients have included:
If you would like mediation in London and sometimes in other areas of the country (see below), please contact us on 020 3371 7507 in order to discuss referral of a situation for mediation.
Alternatively please contact us by email via our Enquiry Page.
We will get back to you as soon as possible.
Please also note that CAOS-trained Mediation Practitioners operate in other parts of the UK, some of whom are listed below but if you are not in London, nor in the areas below please still contact us as we may know of mediators in your area:
CAOS Conflict Management provides mediation in all types of dispute situations but links to some of the main areas are given below:
University Mediation including student complaints and accommodation disputes.
Please click the image above or the text below to purchase this book written by Alan Sharland, Director of CAOS Conflict Management: