With the fast growing numbers of student accommodation residences being built in the UK University towns and cities, there is inevitably an increased demand for support and effective intervention when students 'fall out' in their living spaces.
Issues such as who does their share of the washing up, cleaning common areas, playing loud music, respecting others' study needs, sharing bills, and general 'lifestyle difference' conflicts can all arise within shared student accommodation.
We have now developed the CAOS Encouraging, Supporting and Appropriately Expecting Peer-to-Peer Resolution 2-day Training Course (click the link to find out more) as a consequence of demand for such skills within the university student accommodation sector and in consultation with universities and their accommodation management providers.
The following is a presentation given to the South West Regional Branch of the Association of Student Residential Accommodation on 9th November 2016 (slides move on every 10 seconds but you can move them on quicker if you use the arrow buttons. Full screen is also available):
As you will see within the presentation, managing organisations which run student accommodation are faced with various challenges in supporting harmonious and enjoyable living experiences for students in the properties they own and/or manage.
CAOS Conflict Management also provides training in mediation skills, conflict coaching skills or can be commissioned to provide shorter bespoke training sessions that introduce successful approaches for supporting peer-to-peer resolution.
All training is experiential and interactive and so attendees get 'hands on' experience of practising these skills so that they can transfer them directly into their everyday working context.
Please contact us via our enquiry page or telephone us on 020 3371 7507 to discuss your training needs and find out more.
"In my 20 years experience as an academic this is the best ‘in-service’ training I have experienced. The quality of the training team’s preparation and the skill with which they conducted the course was impressive."
Dr Meretta Elliott -Senior Lecturer-School of Arts-Brunel University - speaking about a 6-day Mediator training course run by Alan Sharland and colleagues.
"This was not an easy course; the challenges involved in working outside one’s usual mode of operation were considerable, but the upbeat attitude of the trainers and the calm and supportive atmosphere they created meant that I was free to work outside my comfort zone in developing an approach to assisting others deal with their own situations."
Dr Mary Richards - Subject Leader for Drama - Brunel University - also speaking about the Mediator training course.
"This was a very successful workshop, feedback described the day as “fun”, “interesting” and “informative” with a “superb” trainer who had a “very thoughtful approach”. 100% of our attendees said they had enjoyed the course and they would recommend it to colleagues."
Tania Murrell - Business Development Manager, Hillingdon Association of Voluntary Services - speaking about the workshop 'Dealing with Difficult Behaviour' run by Alan Sharland.
Train to be a Mediator with CAOS Conflict Management
"Alan provided excellent training for mediators at Common Ground Mediation which was challenging but also thoroughly enjoyable.
He led us through various interactive exercises to help us reflect on the mediator's role and impartiality. I would highly recommend Alan as a trainer for mediators."
Morag Steven - Director of Common Ground Mediation, Edinburgh, Scotland.
Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:
The CAOS Conflict Coaching Clients Handbook
Buy Now for just £4! or click on the image to find out more.