Based in London, UK, CAOS Conflict Management is a leading Mediation and Conflict Coaching Provider and Training organisation with over 20 years of experience working in a wide range of dispute, complaints and communication breakdown situations.
Mediation - for difficulties in the workplace, family, community, and for complaints and other disagreements
Conflict Coaching - 1-to-1 support for individuals involved in unresolved conflict in any situation or context
Group Facilitation - for creative problem solving, teambuilding, group disputes - bespoke service, please contact us to request this.
Training in Mediation Skills, Conflict Coaching, Managing Conflict in Teams and other Groups - for organisations and individuals.
Tel. 020 3371 7507
"In my opinion there are few people in this country who are as skilled both as a practitioner and leading advocate of Conflict Management and Conflict Resolution as Alan Sharland. He has an excellent reputation in the field." - Marina Cantacuzino - Founder/Director of The Forgiveness Project
At CAOS we start from the understanding that for each of us conflict is inevitable and rather than it being a 'bad thing', it is an opportunity for Learning, Connection and Insight - for organisations and individuals.
CAOS Conflict Management supports the effective and creative resolution of conflict, which can be achieved when participants in the conflict:
Learn and create new ways of dealing with a situation
Connect with and understand the perspective of others - without having to agree with or adopt that perspective
Gain insight into themselves and/or their organisation
“Conflict is the beginning of consciousness”
Mary Esther Harding
Creativity is the means through which conflict is resolved, and Mediation and Conflict Coaching support the creative thinking that enables different responses to conflict to emerge when it is acknowledged that the present responses are not working.
All of our practices, whether mediation, conflict-coaching, training or facilitation are designed to enable the client(s) to create answers to their own identified difficulties.
CAOS doesn't provide ‘quick-fix’ or ‘sticking plaster’ solutions for any client. We provide a range of supportive but challenging conflict management processes that enable the client to transform their own situation, so that the learning and change which they create is sustainable for the future and transferable to other, similar situations they may be involved in.
"Peace is not the absence of conflict, but the presence of creative alternatives for responding to conflict."
- Dorothy Thompson
Please use the form below to contact us with your enquiry or visit the other pages on the website to find out more:
"Promoting Mindful Communication, Growth Through Conflict"
CAOS provides communication skills training to help individuals and groups interact more effectively and amicably. Are you or your team struggling with communication challenges? Give us a call on 020 3371 7507 for help!
Student Group Work Conflict can arise when students are asked to work co-operatively on a project as part of their studies. This 2-day training course trains university staff in the skills of supporting Peer-to-Peer Resolution of student conflict.
This workshop explores the concept of a no-blame culture - an idea that is becoming more widely considered as a way of dealing with the consequences of personal or organisations mistakes and failures. London workshop targeted for Spring 2019
Train to be a mediator with CAOS Conflict Management and join the CAOS Learning Community of Mediators and Conflict Coaches and benefit from the follow-on support for your practice that training with CAOS will bring.