Based in London, UK, CAOS Conflict Management is a leading Mediation and Conflict Coaching Provider and Training organisation with over 20 years of experience working in a wide range of dispute, complaints and communication breakdown situations.
Tel. 020 3371 7507
|"In my opinion there are few people in this country who are as skilled both as a practitioner and leading advocate of Conflict Management and Conflict Resolution as Alan Sharland. He has an excellent reputation in the field." - Marina Cantacuzino - Founder/Director of The Forgiveness Project
At CAOS we start from the understanding that for each of us conflict is inevitable and rather than it being a 'bad thing', it is an opportunity for Learning, Connection and Insight - for organisations and individuals.
“Conflict is the beginning of consciousness”
Mary Esther Harding
Creativity is the means through which conflict is resolved, and Mediation and Conflict Coaching support the creative thinking that enables different responses to conflict to emerge when it is acknowledged that the present responses are not working.
All of our practices, whether mediation, conflict-coaching, training or facilitation are designed to enable the client(s) to create answers to their own identified difficulties.
CAOS doesn't provide ‘quick-fix’ or ‘sticking plaster’ solutions for any client. We provide a range of supportive but challenging conflict management processes that enable the client to transform their own situation, so that the learning and change which they create is sustainable for the future and transferable to other, similar situations they may be involved in.
"Peace is not the absence of conflict, but the presence of creative alternatives for responding to conflict." - Dorothy Thompson
Please use the form below to contact us with your enquiry or visit the other pages on the website to find out more:
"Promoting Mindful Communication, Growth Through Conflict"
Purchase this book written by Alan Sharland, Director of CAOS Conflict Management:
Train to be a mediator
with CAOS Conflict Management and join the CAOS Learning Community of Mediators and Conflict Coaches and benefit from the follow-on support for your practice that training with CAOS will bring.
"In my 20 years experience as an academic this is the best ‘in-service’ training I have experienced. The quality of the training team’s preparation and the skill with which they conducted the course was impressive."
Dr Meretta Elliott -Senior Lecturer-School of Arts-Brunel University - speaking about a 6-day Mediator training course run by Alan Sharland and colleagues.
"This was not an easy course; the challenges involved in working outside one’s usual mode of operation were considerable, but the upbeat attitude of the trainers and the calm and supportive atmosphere they created meant that I was free to work outside my comfort zone in developing an approach to assisting others deal with their own situations."
Dr Mary Richards - Subject Leader for Drama - Brunel University - also speaking about the Mediator training course.
"This was a very successful workshop, feedback described the day as “fun”, “interesting” and “informative” with a “superb” trainer who had a “very thoughtful approach”. 100% of our attendees said they had enjoyed the course and they would recommend it to colleagues."
Tania Murrell - Business Development Manager, Hillingdon Association of Voluntary Services - speaking about the workshop 'Dealing with Difficult Behaviour' run by Alan Sharland.
Train to be a Mediator with CAOS Conflict Management
"Alan provided excellent training for mediators at Common Ground Mediation which was challenging but also thoroughly enjoyable.
He led us through various interactive exercises to help us reflect on the mediator's role and impartiality. I would highly recommend Alan as a trainer for mediators."
Morag Steven - Director of Common Ground Mediation, Edinburgh, Scotland.
Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:
The CAOS Conflict Coaching Clients Handbook
Buy Now for just £4! or click on the image to find out more.