Partner Organisations working with CAOS Conflict Management

CAOS Conflict Management works with a range of partner organisations to provide ongoing support with:

  • Mediation services and mediation skills training
  • Conflict Coaching and conflict coaching skills training
  • Other conflict management skills training and consultancy in designing conflict management systems.

We are always interested in developing working relationships with new organisations so please contact us (Tel.020 3371 7507) if you would like us to work with you to develop and supply effective conflict management responses within your organisation and/or with your users/customers/clients.

Our Partners

Below are some of our partner organisations and a description of the nature of the work we do with those partners.

Brunel University Mediation and Conflict Coaching from CAOS Conflict Management

CAOS Conflict Management provides the following services to Brunel University:

  • Mediation
  • Mediator training for the Student Complaints Mediation Service and ongoing support and CPD
  • Conflict Coaching training - Brunel Mediators trained to provide 1-to-1 support for staff and students who are experience some form of University related unresolved conflict.
  • Conflict Management Training for staff and team managers

In November 2013 CAOS Conflict Management trained a team of Mediators for Open Door Thurrock - a lively and innovative charity based in Thurrock. Open Door Thurrock works with young and vulnerable people, helping them overcome their barriers and achieve their potential.

"Fantastic training, met my expectations and more. Feel confident in mediating."
Natalie Carter
Open Door Service Manager & Advocate

CAOS Conflict Management provides Mediation Skills Training for University of Plymouth

University of Plymouth in Devon, South West England.

CAOS Conflict Management helped University of Plymouth to set up a University Student Complaints Mediation service, providing Mediator Training and Continuing Professional Development support as well as consultancy regarding appropriate management of the service.

CAOS Conflict Management provides mediation in staff related difficulties for The School of Oriental and African Studies (SOAS) which is part of the University of London.

CAOS has provided Teambuilding and Conflict Awareness training for staff at Broadacres Housing Association based in Northallerton, North Yorkshire.

Alan Sharland, Director of CAOS Conflict Management has provided Communication and Conflict Resolution Skills lecture/workshops for the Consultancy Practice Undergraduate course at Kingston University.

CAOS Conflict Management established a working relationship with St Ethelburga's Centre For Reconciliation and Peace, based in the East End of London, through which CAOS provided Group Conflict Coaching sessions, in November 2011.

The following phrase is taken from St Ethelburga's Vision statement and it clearly shows why there is such resonance between our two organisations:

"Our distinctive approach is to create new transformative opportunities for people to explore difference, division and disagreement safely and creatively."

CAOS provided Mediation Skills Training for Bedford Borough Council for Council staff to mediate in community and neighbour disputes. We provided our 6-day Mediation Skills Training Course in Bedford during Decembrr 2011.

"Thank you for a wonderful training course that left me totally motivated and exhausted from all the learning. Its been a long time since I've been made to think and question myself to that level." SP - Bedford Council

"I can honestly say I think this is the best course I have been on" - PW - Bedford Council

"Delivered professionally and with an obvious passion and knowledge of the subject" - CB - Bedford Council

Please contact us (Tel.020 3371 7507) if you would like to work with us as a new partner organisation. We would very much like to hear from you.

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CAOS Conflict Management provides:


Conflict Coaching

Conflict Management Training including in Mediation skills and Conflict Coaching skills

Consultancy regarding set-up of Mediation provision within organisations, particularly Universities, and regarding the setting up of independent mediation organisations.

Please CONTACT CAOS if you have an enquiry about any of our services.



020 3371 7507

CAOTICA the CAOS Conflict Management Blog

"Tower Hamlets Mediation Service was going through a transformation and we needed an external Mediator/Conflict Coach to assist with communication between staff and Management Committee.

Alan was excellent in this role and helped all parties individually first and then as part of a team to work together. He was quite creative in his approach and supported everyone involved through the conflict. Gentle yet powerful."

Irene Grindell - ex Director at Tower Hamlets Mediation Service, now Trainer and Advisor at Inspire Visions