Contact CAOS Conflict Management on 020 3371 7507

Mediation Business Development Support for CAOS-trained Practitioners

CAOS Mediation Business Development. SupportCAOS Practitioners Business Support Network

CAOS assists Practitioners with Mediation Business Development through a range of different means, some of which are listed below. 

We offer networking meetings of CAOS-trained Mediators and Conflict Coaches to explore and develop new, effective approaches to 'spreading the word' about the work that we do. 

Our next meeting is on Monday 21st January 2019 from 10am - 4.30pm in West London

Attendance fee: £60 or £48 for Support Scheme Subscribers

These meetings include:

  • A sharing of present experience in order to learn from each other - what works and what doesn't within any given context of providing mediation. (There will, of course be different considerations depending on the area in which mediation is being offered - to individuals, to organisations, within family difficulties, in workplace difficulties etc.)
  • An exploration of marketing approaches - social media, website, local networking, presentations, CAOS webpage (see below). 
  • Business Development - How do you communicate what you do and to whom?
  • Organisational mediation business development - what do you put in your tender bids? How do you go about introducing mediation to potential organisational clients? 
  • Pricing: How do you decide the correct approach to this? 
  • How do you distinguish your offering from other mediation providers?
  • How do you overcome misunderstandings or assumptions about mediation when approaching new clients?
  • How do you best make use of your time spent marketing? 

These business development meetings are an opportunity for CAOS practitioners to come together, share ideas and network and learn from each other as well as develop new ideas for taking their business forward and, where mutually beneficial create a supportive network to assist each other. 

Mediation Business Development Support - the CAOS Approach:

As with all of our events our Mediation Business Development sessions are interactive and exploratory. There are no 'speakers' who simply present their 'formula' that may or may not work for others. Instead they are creative opportunities to work with other CAOS practitioners facing similar challenges and to learn from each other, both from our successes and our mistakes. 

Other Development Support available for CAOS Practitioners beyond their training...

Practitioner Webpage

For CAOS Practitioners who continuously review and improve their practice through participation in support sessions and refresher days and other development opportunities, we offer the option of a webpage on the CAOS site to promote the practitioner's area of work both geographically and the process provided (Mediation, Conflict Coaching, Training, Facilitation). Here are a couple of examples:

Lucy Thom - CAOS-trained Mediator and Conflict Coach and Assistant Trainer

Jenny Owen - CAOS-trained Conflict Coach and experienced Mediator and Trainer


Trainer and Facilitator Development Program

Now that we have a strong Learning Community of Mediators and Conflict Coaches we will be introducing a Trainer and Facilitator Development Program to support trainees in developing their business and offering further. 



This is what people say about CAOS training...

"In my 20 years experience as an academic this is the best ‘in-service’ training I have experienced. The quality of the training team’s preparation and the skill with which they conducted the course was impressive."

Dr Meretta Elliott -Senior Lecturer-School of Arts-Brunel University - speaking about a 6-day Mediator training course run by Alan Sharland and colleagues.


"This was not an easy course; the challenges involved in working outside one’s usual mode of operation were considerable, but the upbeat attitude of the trainers and the calm and supportive atmosphere they created meant that I was free to work outside my comfort zone in developing an approach to assisting others deal with their own situations."

Dr Mary Richards - Subject Leader for Drama - Brunel University - also speaking about the Mediator training course.


"This was a very successful workshop, feedback described the day as “fun”, “interesting” and “informative” with a “superb” trainer who had a “very thoughtful approach”. 100% of our attendees said they had enjoyed the course and they would recommend it to colleagues."

Tania Murrell - Business Development Manager, Hillingdon Association of Voluntary Services - speaking about the workshop 'Dealing with Difficult Behaviour' run by Alan Sharland.


Train to be a Mediator with CAOS Conflict Management


"Alan provided excellent training for mediators at Common Ground Mediation which was challenging but also thoroughly enjoyable.

He led us through various interactive exercises to help us reflect on the mediator's role and impartiality. I would highly recommend Alan as a trainer for mediators."

Morag Steven - Director of Common Ground Mediation, Edinburgh, Scotland.


Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:

The CAOS Conflict Coaching Clients Handbook

Buy Now for just £4! or click on the image to find out more.

Buy Now