Contact CAOS Conflict Management on 020 3371 7507

Conflict Coaching Training Belfast, Northern Ireland

Conflict Coaching Training Belfast

Conflict Coaching Training Belfast

Join CAOS Conflict Management for its 5-day Conflict Coaching Training Course:

Dates: Mon-Weds 4th-6th June and Mon-Tues 25th-26th June 2018

Venue: City East Business Centre,

68-72 Newtownards Rd, Belfast BT4 1GW

Time: 10am- 5pm

 Tea, Coffee available from 9.30am each day.

Fee: £705

(Early booking rate of £655 until end of March 2018 or until the first 4 places have been booked)

Attendees receive the CAOS Conflict Coaching Practitioners Certificate on completion of the course.

For further information or to book your place please contact: 020 3371 7507 or send us an email to register your interest via the following form: 

Register Interest in Conflict Coaching Training (Belfast)

Please note that all fields followed by an asterisk must be filled in.

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Why attend the CAOS Conflict Coaching Training Belfast? 

Unresolved conflict can be a blight on people's lives leading to stress, illness, mental health issues such as depression, paranoia, aggression and of course, ultimately, violence in more extreme circumstances.

Conflict Coaching is a 'step-in-step-out' process over a maximum of 3 sessions to help people reflect on and, where necessary, change their responses to an unresolved conflict they are experiencing. 

The CAOS model of conflict coaching has been developed out of the practice of mediation - a process designed to support more effective communication and creative thinking in response to a conflict. 

This model was first used in 2008 when it was made publicly available to residents in London via the community mediation service Hillingdon Community Mediation. 

In some instances people may not have access to, or want to participate in mediation but may still want some informal, confidential support to help them deal with a difficult situation, relationship problem or communication breakdown that is leading to stress and other difficulties in their lives. 

Conflict Coaching provides an easily accessible, informal process for people to use to help them create more effective ways of responding in their situation that are more self-supporting of themselves and which helps them to create positive change in their situation. 

This 5-day course, spread over an initial 3 days :

  • Exploring attendees own understanding and experiences of conflict,
  • Introducing principles and underlying philosophies drawn from the practice of mediation which inform conflict coaching practice.
  • Introducing a simple model of how conflict is never resolved through two common ways of responding and how it is always resolved as a combination of one or more of three different aspects - Learning, Connection and Insight.  which treat conflict as an opportunity for constructive change. 

The last 2 days are focused on practising conflict coaching so that the attendee is prepared to offer it immediately on completing the course.


Conflict is the beginning of consciousness - Mary Esther Harding

Peace is not the absence of conflict, but the presence of creative alternatives for responding to conflict. - Dorothy Thompson


Conflict Coaching Training Belfast - A Realistic Approach to Helping People Resolve Their Conflict

Conflict Coaching sees conflict as an inevitable part of life arising from difference. Conflict can be responded to constructively and effectively or destructively and ineffectively. We frequently respond to conflict constructively without realising it, but when we respond destructively we notice the consequences and there is a risk that the conflict remains unresolved and responded to more and more destructively and ineffectively. The purpose of conflict coaching is to support clients in returning to a more constructive and effective response to their conflict so that it can be resolved and move on from. 

The approach of conflict coaching is not to 'fix' the client but to support them in creating their own more effective responses to their difficult situation, through listening and helping to reflect on their difficulty and the challenges they face within it, and also to support their creativity in developing new and more effective responses through the use of effective skills. These communication skills are explored and developed on this Conflict Coaching Training course. 


Who are the Trainers? 

Alan Sharland has been practising mediation for 24 years, starting as a volunteer mediator for Camden Mediation Service in 1994. He has been a Mediation Caseworker for two community mediation services and was Director of Hillingdon Community Mediation for 11 years from 2000 - 2011 when the service was closed due to funding cuts. Alan now runs CAOS Conflict Management providing mediation, conflict coaching and training in these skills as well as other conflict management support,consultancy and training. 


Susie Adams is Director of Calm Conflict Solutiions and is based in Lisburn, Northern Ireland - see this link to Susie's website. Susie was a Caseworker and Trainer for Hillingdon Community Mediation  where Alan was Director and they have been working as Co-trainers for the past 17 years on a range of different mediation and conflict-coaching related training courses. Susie has been able to utilise her mediation and conflict coaching skills in her work with holocaust survivors and in her community facilitation, family support and mentoring work.


How to Resolve Bullying in the Workplace

"Alan Sharland has written a vital book on bullying. His approach is the way forward. Instead of focusing on 'proving it', which takes us in the direction of investigations and hearings that go no where and only serve to exacerbate an already sensitive situation, he shows the way forward through direct communication and a focus on the behavior that is of concern."

 John Ford - HR Mediation Academy


The CAOS Conflict Coaching Clients Handbook

Here's a Handbook to help you practise more effective communication and to review and improve how you are responding to unresolved conflict:

Conflict Coaching Clients Handbook

Buy Now for just £4! or click on the image to find out more.

Buy Now

Conflict Coaching from CAOS Conflict Management
Tel: 020 3371 7507



Would you like Conflict Coaching but you don't live in London?

No Problem!

We can provide it via Skype!

Please let us know you'd like your Conflict Coaching via skype when you complete a Conflict Coaching Request form.


Are you:

An employer wanting access to Conflict Coaching for your employees?

A service provider wanting access to Conflict Coaching for your clients?

A health professional wanting access to Conflict Coaching for your patients?

Please CONTACT CAOS if you have an enquiry about Conflict Coaching or our other services.


Train to be a Conflict Coach with CAOS Conflict Management. Courses for individuals and for organisations. Click the link above to find out more.


"Hello [Coach], Thank you so much for coming the other day. I immediately put some of the things into action. I feel so much happier since then, as if a weight has been lifted. The situation has improved no end. I do feel empowered. I hope other people can benefit as I have done .... Thanks again." - Conflict Coaching client


Conflict Coaching for Executives


Conflict Coaching for Workplace Disputes


Conflict Coaching for Family Disputes


Conflict Coaching for Bullying


Group Conflict
Coaching


"I'm writing to say THANK YOU VERY MUCH! for the Conflict Coaching sessions. I found them very helpful. It's helped me to realise though I continue to have difficulties that I can approach and look at them differently. And feel more empowered to face difficult situations."- Conflict Coaching client