Contact CAOS Conflict Management on 020 3371 7507

Leeds and West Yorkshire
Joy Justice - CAOS-trained Mediator and Conflict Coach and Experienced Group Facilitator
Tel. 07570 105135

Joy Justice - Leeds and West Yorkshire area. CAOS-trained Mediator and Conflict Coach

I operate mainly in Leeds and West Yorkshire as well as online, but I am willing to travel within the north of England for larger size group conflicts. 

Operating mainly in the Leeds and West Yorkshire area I am a CAOS-trained Conflict Coach and Mediator. My practice is rooted in a desire to support people to lighten their emotional loads when they feel burdened, and to become “unstuck” when they feel stuck within situations of conflict, tension and relationship difficulty. 

My aim is to support people to articulate their experiences and be heard, and to access their wisdom in order to find the best ways forward that work for everyone involved. I do this by listening attentively and asking questions that encourage deep reflection and creative thinking. 

The space I offer within conflict coaching and mediation supports people to lean into situations they might have been avoiding, knowing that they are not alone in this moment.

I have extensive experience working individuals, pairs and groups. My work has mostly been within co-operatives, charities and voluntary sector organisations as well as between neighbours and people living together. 

Conflict coaching sessions last 1-1.5 hours and take place over 1-3 sessions as required. 

Mediation involves an individual session for each person taking part (usually lasting 1-1.5 hours), and a joint session (which may last 2-3 hours) if all parties are willing. Occasionally a further joint session is scheduled if needed. 

One to one conflict coaching or mediation sessions can be arranged to take place face to face, via video call or phone, or on a walk. Joint sessions are held physically in an appropriate neutral space or online in some circumstances. 

Connect with Joy Justice on LinkedIn

Conflict Resolution Support and Training in Leeds and West Yorkshire Area and Nationally

Recent work includes:

 Formal mediation for individuals and groups to resolve conflict that is impacting negatively on their relationships at home, at work or in voluntary activities.

 Dialogue facilitation in situations of tension and difficulty, between public sector agencies and neighbourhood residents; and within voluntary third sector organisations and community groups

 Mentoring and training of secondary school students in conflict resolution skills, both within secondary school with a closed group, and during a peace education event. 

 Workshop facilitation and training in a variety of contexts including overseas and in the U.K., online and in person, with third sector voluntary groups, charities, co-operatives, landworkers, activists, university and secondary school students.

Other relevant experience:

Mentoring, guidance and leadership within organisational transition and learning processes (both from within, and from alongside)

Associate of a peace, dialogue and community development charity, since 2017, currently holding a leadership and liaison role. 

  • Living and working in co-operatives since 2012
  • 7 years living, working, studying and doing research overseas in Cameroon, Mali, Kenya the Netherlands
  • Collaborative, community and action researcher, interested in walking alongside people and supporting them with their own inquiries


My standard rate for organisations is £75 per hour.

I offer a sliding scale for individuals, co-ops, social enterprises, voluntary organisations and charities. 

Please contact me for more information.


Various training packages for communication, group process, facilitation and decision-making, and conflict resolution skills are available, please get in touch for more information.

Please note, if client is beyond the Leeds and West Yorkshire area there will be additional costs for travel and possibly accommodation.

Contact Joy Justice

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Join our Online course: 

An Introduction to the Philosophies, Principles and Practice of the CAOS Model of Conflict Coaching - Click this link to find out more

Online Conflict Coaching Skills Introductory Training Course.

Mediation from CAOS Conflict Management

CAOS Conflict Management provides mediation in all types of dispute situations but links to some of the main areas are given below:

community mediation

Neighbour Dispute Mediation

NHS Complaints Mediation

 NHS Complaints Mediation

University Mediation from CAOS

University Mediation including student complaints and accommodation disputes.

Workplace Mediation

Workplace Dispute Mediation

How to Resolve Bullying at Work

Please click the image above or the text below to purchase this book written by Alan Sharland, Director of CAOS Conflict Management: 

How to Resolve Bullying in the Workplace: Stepping out of the Circle of Blame to Create an Effective Outcome for All.

Diversity Equality and Inclusion Mediation CAOS

Equality and Diversity Mediation

family conflict mediation CAOS

Family Conflict Mediation

workplace mediation CAOS

Workplace Mediation