Conflict Coaching Training

People working in the public and private sectors, community organisations, charities, individuals wanting to offer it as a service either alone or in conjunction with mediation or other conflict resolution support services, parents wanting to support their children in managing conflict and relationship difficulties more effectively.

Conflict Coaching can be an extremely useful support option to offer others who are experiencing difficulties with unresolved conflict, as well as being a personally challenging and enlightening practise. As such it can be used:

• Within the workplace by HR professionals and managers for supporting effective resolution of conflict by employees.
• With young people by youth workers and teachers and, of course, other young people on a peer to peer basis
• By mediators as an additional conflict resolution support option to offer clients
• For staff within public bodies such as hospitals, local authorities etc. to offer colleagues support on a confidential peer to peer basis.
• For parents or teachers wanting to find more effective ways of supporting young people with particular issues of unresolved conflict such as bullying, violence, school difficulties etc.

And there are many other areas in which conflict coaching can be an empowering and supportive practise.

The training provides attendees with a skill that can be used in any area in which an individual is experiencing difficulties from unresolved conflict, relationship or communication breakdown.

The range of potential applications for conflict coaching is extremely wide and should not be thought of as a service just for the work environment.

The cost of an Introductory Taster Day is £75 - attendance on this will enable you to have a place on any future 4-day Conflict Coaching Training course run by CAOS Conflict Management.

The cost of the 4-day Conflict Coaching Training Course is £560.00 and leads to a Practitioner's Certificate in Conflict Coaching plus access to our post course support and training sessions with our Learning Community of Conflict Coaches, including free attendance at the first session.

Discounts of 10% are available for bookings of 2 or more from the same source for both the Taster days and the 4-day course.

There are 3 options:

1. Send a cheque to CAOS Conflict Management, 80a, Southwold Road, Clapton, London, E5 9PS for the relevant amount.

2. Pay via paypal: Sorry, payment for the 4-day course via paypal is not available.

Which Taster Day?

Weds 18th April 2012: £75.00 GBP Saturday 12th May 2012 : £75.00 GBP

3. Pay by bank transfer to the following account:

Account number: 10280068 (Metro Bank Account)

Sort Code: 23 05 80

Account name: CAOS Conflict Management

Payment by instalments is possible if a deposit is paid far enough ahead of the course to allow for this. Please contact us to discuss this if you feel it would help you. The payment by instalments option is not available for discounted rates.

The CAOS Conflict Coaching Training was developed out of a 2 year conflict coaching project in London UK, where individuals were offered free conflict coaching for any form of unresolved conflict that they were involved in.

The underlying philosophies behind the coaching were drawn from mediation, a process designed to promote creative thinking and effective communication to support the resolution of conflict.

Alan Sharland and colleagues had over 10 years of mediation experience and used their understanding of principles of effective communication and conflict resolution to develop a model for use in 1-to-1 situations.

The practises you will learn on the course are applicable in any area of interpersonal conflict to support the individual coachee in creating more effective ways of responding to their difficulty.

The course is held over 4 days (2 x 2-day sessions) and leads to a CAOS Conflict Management Conflict Coaching Certificate. Having trained, you will then be able to join the Learning Community of CAOS Conflict Coaches for opportunities to meet and continually review and develop your practise as a Conflict Coach.

Prior to attending the course, applicants will need to have attended one or more of: an Introduction to Conflict Coaching 'Taster' Day or Group Conflict Coaching, or attended the CAOS Conflict Management Mediation Skills Training course.

What Do I Learn?

The course content includes the following:

• Introduction to Conflict Coaching, its Underlying Philosophies and Principles of Effective Communication and Conflict Resolution.
• Developing the communication skills used in Conflict Coaching. Developing self-reflection practises to support continuous learning as a Conflict Coach
• The 2 ineffective ways of approaching conflict, The '3 Cheers for Conflict' - an opportunity for Learning, Connection and Insight.
• Acknowledging our own personal challenges as a Conflict Coach, learning how to grow from them.
• Keeping the 'expert' or 'Rescuer' out of our Conflict Coaching practise.

How Is The Training Delivered?

Our Conflict Coaching Training will challenge your own understanding and experience of conflict and how you respond to it.

Like mediation, conflict coaching is a discipline requiring continuous reflection and improvement if you are to effectively support clients in responding creatively to their unresolved conflicts.

The training is therefore experiential with frequent opportunities to practise coaching and then review the experience and realise learning points for incorporation into future practise.

There will also be a range of other activities in pairs and in groups to explore your role as a Conflict Coach, your own thoughts about and experiences of conflict, your attitudes towards clients, your own personal challenges in coaching clients and how you can meet those challenges.

The course is divided into 2 x two-day sessions and you will be encouraged to keep a reflective journal between the 2 sessions and if possible start to practise conflict coaching on a voluntary basis with clients.

CAOS provides ongoing opportunities after the Conflict Coaching Training course, usually monthly, to come together with other Conflict Coaches trained in this approach to review and improve your practise.

While attendance on a monthly basis is not essential it is highly recommended that attendance occurs at least quarterly.

The cost of the sessions is very reasonable in order to encourage this review as we see it as an important part of our support package for the development of CAOS Trained Conflict Coaches.

For coaches who do not live in or near London there are opportunities for mentoring support via skype with an experienced Conflict Coach.

If the conflict coaching training is bought in by an organisation, part of the package could include training in the running of ongoing support and review sessions or attendance at the regular sessions already being provided for other CAOS Conflict Coaches.

How Do I Register My Interest In Training?

If you are interested in training in this newly developing field of conflict coaching, for yourself or for your organisation, please contact us on:

...or fill in this form:

Conflict Coaching can be used by anyone involved in a workplace difficulty or a personal difficulty. We have provided it for staff at Universities and for individual members of the public with difficulties in their working or personal relationships, with their partners, work colleagues, children, parents, brothers, sisters.

Conflict Coaching can support anyone because it helps them to reflect on how they are communicating and how they are responding to their conflict irrespective of the context in which they are having difficulty.

We recently trained staff (September 2011) at Brunel University in Conflict Coaching skills so that they can provide it for other staff and for students at the university.

Leave Conflict Coaching Training page and return to Home Page

Comments